Volvo

4113 Plainville Road Directions Cincinnati, OH 45227

  • Sales: (888) 409-6810
  • Service: (888) 418-1897
  • Parts: (888) 418-5156
Info

LIFETIME PARTS & LABOR WARRANTY

 

Volvo Cars Cincinnati East is pleased to announce the Volvo Lifetime Parts & Labor Warranty*. Effective June of 2015, we now offer a best-in-class Lifetime Parts and Labor Warranty to customers that purchase and install a Volvo replacement part at an authorized Volvo retailer. Simply put, you pay once for a repair and never pay for it again!


Have the peace of mind that once you replace a part on your vehicle you will never pay out of pocket for it again! Parts or Labor for installation!

As part of the vehicle's normal service and maintenance requirements, certain parts need to be replaced due to wear and tear. Those parts are excluded from the Volvo replacement part lifetime warranty. These parts include, but may not be limited to, the following:

  • Batteries
  • Batteries for remote keyless entry
  • Timing Belts
  • Filters
  • Fuses
  • Belts
  • Brake Pads
  • Rotors (excluding run out)
  • Wiper Blades
  • Spark Plugs
  • Clutch lining
  • Floor Mats
  • Upholstery/rugs
  • Tires


When requesting warranty repairs on replacement parts, the purchaser must present evidence of purchase and installation (sales ticket or Repair Order showing payment to any authorized Volvo retailer in the United States) during normal business with the Repair Order as support.

Note: This warranty is non-transferrable.  The coverage only applies to the original purchaser of the part.  Proof of previous purchase and installation at an authorized Volvo dealer necessary for coverage.

VCNA warrants the new genuine Volvo replacement part (excluding accessories and consumable parts as listed above) that such part installed at an authorized Volvo dealer will be free from defects in material or workmanship.  There is no coverage for parts needing replacement due to any outside influence.

The Lifetime Parts & Labor Warranty does not apply to third party purchasers such as independent repair shops or on parts purchased over the counter and not installed by an authorized Volvo dealer.  The warranty on these parts will be for one year from the purchase date for the part replacement only.  Labor will not be included.   

FAQ

If a part is replaced on my car under my New Car Warranty is the replacement part covered by the Lifetime Parts & Labor Warranty? 

The part is only covered for the remainder of the New Car Warranty. For example if the part is replaced when you still have 6 months remaining on your new car warranty, the part is covered for those 6 months. In order to qualify for the Lifetime Parts & Labor Warranty, the part had to be purchased by the customer and installed at an authorized Volvo Dealer.

Do parts sold over-the-counter through an authorized Volvo dealer qualify for the Lifetime Parts & Labor Warranty coverage? 

Parts purchased over-the-counter only come with a One Year Parts Warranty. However, if a Volvo Dealer were to install the part it would be covered by the Lifetime Parts & Labor Warranty.

Do I receive the Lifetime Parts & Labor Warranty on genuine Volvo parts that are replaced due to an accident?

Yes, if the repair is performed at a Volvo dealer or Volvo Certified Body & Paint Service Center the parts are eligible for the Lifetime Parts & Labor Warranty.  Parts sold to, and installed bynon-Volvo certified body shops, are only eligible for a one-year warranty on the parts only.

If I sell my Volvo does the Parts & Labor Warranty transfer to the new owner?

The Lifetime Parts & Labor Warranty is non-transferrable. The coverage only applies to the original purchaser of the part.

*See service advisor for complete details.

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